Remote Client Operations Specialist Role

6 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Bilinguallink Full-time

Join a boutique wealth management firm as a Remote Client Operations Specialist supporting advisors and clients. This role emphasizes account administration and maintaining high compliance standards. This full-time contractor position is ideal for detail-oriented professionals eager to enhance client experiences in a supportive remote environment. You will handle inquiries concerning accounts, manage onboarding, and liaise with custodians including Charles Schwab and Fidelity, while ensuring operational excellence in financial processes. Key Responsibilities:

  • Serve as primary contact for client service and inquiries
  • Process account openings, transfers, and maintenance requests
  • Support financial advisors with account administration
  • Liaise with custodians to resolve operational issues
  • Maintain compliance records and deliver polished client service
Requirements:
  • Minimum 3 years in wealth management, RIA, or broker-dealer
  • Experience with Charles Schwab or Fidelity custodial platforms
  • Strong client-facing communication skills
  • Proficiency in account lifecycle management
  • Bachelor's degree from an accredited institution
Leverage your operational expertise and client service skills in this dynamic financial setting. #J-18808-Ljbffr