Western Canada Substation Services Manager
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As Regional Manager, West, you will strengthen the organization’s ability to meet current and future customer requirements. The position connects service execution with staffing, competency development, tools, processes, and infrastructure. You will collaborate across Canadian and North American Service teams, Business Units, engineering, project management, and support functions to deliver customer commitments.
Key Responsibilities
Develop staffing, competencies, tools, and processes for customer needsSupport continuous improvement in quality, productivity, and responsivenessManage regional performance and address required improvementsMaintain customer relationships and discuss future service requirementsEnsure compliance with regulations, procedures, and guidelinesRequirements:
Canadian work authorization for Hitachi Energy employmentService execution and customer relationship management experienceOrganizational capability and team development experienceProven collaboration across matrix organizationsStrong customer and internal communication skillsUse substation service delivery, continuous improvement, and customer engagement expertise to strengthen Western Canada operations.
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