Wasaga Resource Services INC Operations Manager

Operations Manager

Wasaga Resource Services Inc., Wasaga Beach, Ontario

Wasaga Resource Services Inc. is proud to provide the people, expertise, and customer-focused services that support Wasaga Distribution Inc. in delivering safe, reliable, and affordable electricity to the community of Wasaga Beach. Together, we are committed to powering growth, supporting local development, and ensuring exceptional service for our customers.

At Wasaga Resource Services Inc., we take pride in fostering a workplace culture built on teamwork, accountability, and respect. Our employees are at the heart of what we do, helping us meet the needs of a rapidly growing community while maintaining a strong commitment to regulatory compliance, innovation, and customer care.

ABOUT THE ROLE

The Operations Manager provides leadership and assumes overall responsibility for the construction and maintenance of the distribution system, along with its affiliated non-regulated business. This position will oversee the construction, maintenance, and use of the overall electrical distribution system, including subdivision development, planned capital projects, new services, and customer-driven projects to ensure technical competence and compliance with the latest standards, policies, and regulatory requirements. This position must be able to support innovation through forward-thinking leadership.

The successful candidate will be an experienced utility professional with strong leadership, operational, and project management skills, demonstrated success in a unionized environment, and a commitment to safety, customer service, and continuous improvement.

KEY RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Provide leadership and accountability for health and safety performance across all operational activities.
• Lead day-to-day operations, including Lines and Stores, while fostering a strong culture of safety, teamwork, and continuous improvement.
• Lead, coach, and develop employees while managing workforce planning, performance, and labour relations in a unionized environment.
• Oversee the construction, maintenance, and operation of the electrical distribution system, including subdivisions, new services, relocations, rebuilds, and capital projects.
• Manage operational and capital projects, including budgeting, scheduling, contractor coordination, and contract administration.
• Ensure compliance with applicable safety, regulatory, and utility standards.
• Lead emergency response and outage restoration activities as required.
• Manage operational assets including fleet, equipment, materials, and inventory.
• Collaborate with customers, municipalities, contractors, and regulatory agencies to support safe and reliable utility operations.

EDUCATION/PROFESSIONAL QUALIFICATIONS

• Post-secondary education in Electrical Engineering, Engineering Technology, Utility Operations, Business Administration or a related discipline. A valid Master Electrician Licence is preferred; candidates who do not currently hold the licence must be willing to obtain it within an agreed timeframe.
• Professional designation such as P.Eng., C.E.T., or PMP would also be considered an asset.
• Minimum 10 years of progressive experience in electrical distribution, utility operations, construction, or a related field, including 5 years of demonstrated supervisory or management experience.
• Strong knowledge of electrical distribution systems, construction and maintenance practices, utility operations and applicable safety and regulatory requirements.
• Demonstrated experience managing projects, budgets, contractors, operational resources, and employees.
• Strong leadership, communication, decision-making, organizational and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Valid Ontario Class G Driver’s licence in good standing and an acceptable driver’s abstract.

Wasaga Resource Services Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Utility will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Reso