Project Manager

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?Purpose of the role
Responsible for managing customer and internal projects to budget, schedule, and quality. Working with (remote) teams across departments and markets, this role demands timely and effective communications with Customers, Consultants, Project sponsors, technical specialists and across multiple concurrent projects.
Working closely with customers, managing their expectations, and ensuring that the right job is completed and done well. Helping the project team and colleagues in Keyloop and their customers to be successful.
The Project Manager is well organized, articulate, detail-orientated and able to work on tight deadlines with an understanding of business operations and able to plan, lead and delegate effectively. You take pride and responsibility and have the drive to make things happen to get the job done.
Key Duties & Responsibilities
Establishing and maintaining relationships with stakeholders, delivery teams and customersAnalysing the defined scope, impact, resources, and outcomes of the project, and gaining customer agreement to theseAssigning work, sharing information around an order / project, delegating responsibilities, leading, and supporting the involved resources and ensure the deliverables to the customer.
Working closely with the project teams to ensure that commitments and deadlines are met.
Regularly reviewing project scope, deliverables, costs, performance and business benefits to keep the project on track.
Communicating project progress and outcomes to the project sponsor and the customerDealing with project issues promptly and professionally, escalating where necessaryUsing appropriate standards, systems, resources, tools, and techniques in all project management activitiesMaintaining and controlling project documentation and systems during, and on completion of the projectClosing projects to enable revenue recognition, and to review lessons learned.
Key Results Indicators & Measures of success
Projects deadlines, schedule, budget, and deliverables are met.
Positive engagement of all stakeholders as demonstrated by review meetings and feedback received.
Positive feedback from project stakeholders and teams from audit activitiesDemonstrable continual improvement of all documented processesSkills / Knowledge & Experience
Must be fluent in French and EnglishExcellent communication skills, both written and verbal.
Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams.
Knowledge of project management methodology. (Ability to identify scope changes and highlight impact accordingly)Ability to work with remote teams and on tight deadlines.
Objectif du rôle
Le ou la titulaire du poste est responsable de la gestion des projets clients et internes, en respectant le budget, l’échéancier et les exigences de qualité. Travaillant avec des équipes (souvent à distance) réparties entre différents départements et marchés, ce rôle exige des communications efficaces et ponctuelles avec les clients, les consultants, les commanditaires de projet, les spécialistes techniques, et ce, dans le cadre de plusieurs projets simultanés.
Le rôle consiste à travailler étroitement avec les clients, à gérer leurs attentes et à veiller à ce que le travail soit réalisé correctement et efficacement. Il ou elle soutient l’équipe projet ainsi que les collègues de Keyloop et leurs clients afin d’assurer le succès des projets.
La personne idéale est bien organisée, articulée, rigoureuse, capable de gérer des échéanciers serrés, comprend les opérations d’affaires et sait planifier, diriger et déléguer efficacement. Elle est fière de son travail, prend ses responsabilités à cœur et a le souci d’atteindre les résultats.
Responsabilités principales
Établir et maintenir des relations de collaboration avec les parties prenantes, les équipes de livraison et les clients.
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