Office Services Representative I

Your Moneris Career - The Opportunity

The Office Premises Clerk provides administrative, mailroom, facilities, and office support services to ensure the efficient day-to-day operation of the workplace. This role supports office functions through clerical duties, mail distribution, inventory management, facility upkeep, vendor coordination, and customer service while maintaining a clean, safe, and organized work environment.

Location: You will work onsite at our Toronto office, 195 The West Mall, Etobicoke ON M9C 5K1

Schedule: Monday to Friday, 37.5 weekly hours - 6 month contract.

Reporting Relationship: You will report to the Manager, Facilities Management II

Salary range: $38,000 - $47,000.

What you'll do

Administrative and Clerical Support

• Perform data entry and prepare various documents, invoices, reports, and spreadsheets.
• Provide clerical support including filing, photocopying, scanning, faxing, mass mailings, and document management.
• Answer telephone inquiries, respond to emails, and provide general administrative assistance.
• Maintain office records, databases, and inventory tracking systems.

Mail and Distribution Services

• Receive, sort, distribute, and prepare incoming and outgoing mail, packages, and correspondence.
• Process returned mail and ensure timely delivery to appropriate recipients.
• Liaise with courier services and mailroom vendors on a daily basis.
• Communicate mail and distribution service issues to management promptly.

Facilities and Office Support

• Act as the first point of contact for facility-related issues and service requests.
• Coordinate minor repairs, maintenance, cleaning services, and other workplace requests, tracking completion through to resolution.
• Maintain meeting rooms and common areas in a clean and organized condition.
• Tidy up and replenish supplies and consumables in kitchenettes and washrooms such as hand sanitizer, coffee, tea, and other supplies.

Inventory and Supply Management

• Order office supplies and equipment consumables such as copier and fax supplies.
• Receive, store, issue, and monitor office inventory.
• Conduct inventory counts and coordinate replenishment as required.

Vendor and Customer Relations

• Develop and maintain positive working relationships with internal stakeholders, suppliers, clients, and service providers.
• Assist with sourcing vendors and obtaining service quotes for management review.
• Support procurement activities by gathering information from multiple suppliers.
• Ensure high levels of customer service while responding to office and facility requests.

What you bring

Education

• High School Diploma or equivalent.

Experience

• 0 to 1 year of experience in office administration, mailroom operations, facilities support, or a related environment.
• Basic knowledge of mailroom processes, procedures, and systems is an asset.

Skills and Competencies

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Strong interpersonal skills with the ability to build effective relationships with internal and external stakeholders.
• Ability to follow established procedures and maintain attention to detail.
• Ability to prioritize multiple tasks and work independently in a fast-paced environment.
• Customer service focused with a proactive approach to problem-solving.

Working Conditions

• Combination of office, mailroom, and facilities support duties.
• Regular lifting, moving, and distribution of mail, packages, and office supplies.
• Frequent standing, walking, and movement throughout office locations.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Onsite