Retail Experience Lead: Service
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Fire & Flower Inc. in Guelph, Ontario seeks a Retail Experience Lead to open/close the store, supervise staff, and uphold presentation standards while delivering exceptional customer service. You will assist cashiers, manage cash, and handle administrative duties, acting as a knowledge resource for the team.
The role emphasizes education, policy adherence, and escalation of issues to store managers. Strong retail knowledge, communication, and conflict-resolution skills are essential.
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