Inbound Sales Representative Wood paneling

Job Description

Job Description

As an Inbound Sales Representative, you will be selling interior wood panelling, exterior siding, home decor, decking and flooring to homeowners, home builders, contractors, architects and interior & exterior designers in the US. You will be working with new clients' requests through inbound calls and emails with warm leads supplied, and helping with existing clients' requests. This is an inside sales role conducted by phone, live chat, email, and SMS.

This position provides a base salary of $55,000 – $65,000 CAD, plus quarterly performance bonuses, along with other perks. COMPENSATION & BENEFITS $55,000 – $65,000 CAD base salary, plus quarterly performance bonuses Year 1 OTE: $75,000 – $85,000 CAD Year 2 OTE: $75,000 – $90,000 CAD Top performers at $150,000 CAD — reached this level within approximately 3 years Quarterly performance bonus plan based on revenue closed, gross margin, and number of deals closed Profit sharing — company-wide bonus Company social events THE COMPANY & CULTURE Our client was founded in 2016, and now it has become America's leading manufacturer of designer-grade wood panelling, siding, and decor.

Its commitment to the highest quality products, exceptional customer service and fast shipping is evident in its 15,492 5-star reviews. Experience the ease of its ordering process and customer support staff to get clients exactly what they need, and when they need it. As a company, they firmly stand on three fundamental principles: High-Quality Products, Fast Shipping, and Exceptional Customer Service. Its culture is about hard work, high performance, and tangible results. They value people who show up consistently and work hard.

They recognize individual achievements and reward those who deliver. Their team is made up of ambitious go-getters who thrive in a fast-paced environment OFFICE LOCATION & SALES TERRITORY Head Office: Concord, Ontario, Canada Work arrangement: Hybrid — 4 days per week in the office (Concord, ON), Fridays from home. This applies to all team members Sales territory: USA-wide — all 50 states. No geographic territory boundaries. Leads are distributed through HubSpot by pipeline assignment, not geography.

Working hours
Monday to Friday, 40 hours per week, Eastern Standard Time. No regularly scheduled evening or weekend client calls. EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS 2–5 years of B2C and/or B2B inside sales experience — phone, email, live chat, or video. Full-cycle, closing-responsible experience is required Demonstrated track record of converting warm inbound leads into closed business using consultative selling techniques.

Industry experience preferred but not required: home improvement, building materials, construction, lumber, renovation, flooring, interior or exterior design, or related home-finish categories. Candidates with this background ramp faster. Comfortable selling to both end-user homeowners and home professionals — must be able to hold a credible product conversation with a contractor, architect, or designer. University or college degree required. CRM experience required. HubSpot preferred; Salesforce or equivalent acceptable.

Familiarity with Shopify, monday.com, Gmail, and live-chat tools is an asset — training is provided. Basic proficiency in Word and Google Drive/Docs. Excel and PowerPoint not required.

English proficiency is mandatory. TECHNICAL SKILLS HubSpot CRM — Required (preferred); equivalent CRM experience accepted Shopify — Asset (training provided) Dialpad or equivalent dialer software — Asset (training provided) Live chat and SMS-based selling platforms — Asset (training provided) Microsoft Word — Basic Google Drive / Docs — Basic Online demos — Basic THE PRODUCT / SERVICE / SOLUTION Interior wood panelling — accent walls, ceilings, and interior feature applications Exterior wood siding Decking and flooring Home decor finishes All products are manufactured in the USA and sold direct-to-consumer and to home professionals through the company's own e-commerce platform. PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S) American homeowners (end consumers) — primary volume; individual purchasing decisions Home builders and general contractors Architects Interior and exterior designers Customer base is approximately 70% individual consumers and small businesses (1–10 employees), located across the USA Primary decision-makers: the homeowner/consumer, purchasing departments at small businesses, and the contractor, builder, or designer directly Typical deal involves 2 or fewer decision-makers on the client side SALES CYCLE / ORDER VALUE / ACCOUNT SIZE Average order size: $5,000–$10,000. Exterior product lines can range from $10,000–$25,000; interior products typically range from $500–$2,000. Target annual account revenue: $50,000 per account Sales cycle: 1 week to 3 months depending on project scope and customer type Average n