Virtual Legal Services Customer Support Representative
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Key Responsibilities
Listen to customers and resolve their issues Complete account management tasks using systems Recognize sales opportunities and upgrade services Explain products and processes clearly Escalate customer dissatisfaction to managers
Requirements:
High school diploma or equivalent Age eighteen or older Type at least twenty words per minute accurately Use Microsoft Office Suite and Windows basics Demonstrate communication, organization, and problem-solving skills Bring customer focus, reliable attendance, and technical troubleshooting ability to MCI's remote contact center team in Saskatchewan. #J-18808-Ljbffr
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