Facilitator, Health-Care Provider Education Delivery
1 week ago
s health-care provider education delivery team, facilitators are responsible for the direct delivery of the U-First program to a health-care audience, as well as responding to participant inquiries and managing program registrations. The facilitator also maintains working relationships with past participants and long-term care home staff to support program uptake and ongoing participant engagement and success through the provincial community of practice. Master Trainers and the Provincial Coordinator, Community of Practice, to ensure smooth program delivery and continued quality improvement.
This role reports to the Manager, Health-Care Provider Education Delivery.
Title: Facilitator, Health-Care Provider Education Delivery
Contract: Temporary until September 30, 2027 (3 year grant-funded term position)
Hours: Full time - 35 hours per week
Facilitate a standardized dementia training program for frontline staff in long-term care across the province – in-person, live online through Zoom and asynchronously through a three-week e-learning course – adhering to the program's facilitator standards.
• Work closely with the program coordinator to schedule training sessions and support program logistics, including liaising with in-person site contacts/vendors and sharing venue details.
• Ensure a successful learner experience by supporting learners from registration to training completion, including sending email reminders and follow-up communication.
• Provide ongoing support by phone or email to frontline long-term care staff who have completed the U-First program, as part of the U-First community of practice.
• Support quality improvement initiatives and the development and facilitation of the U-First community of practice deliverables, as needed.
• community of practice activities, and the U-First Support ongoing evaluation of the health-care provider education program, ensuring adherence to evaluation and statistics procedures.
• Promote the health-care provider education program through outreach and awareness activities, such as through attending conferences or health-care provider events, as needed.
• Maintain confidential client files, including recording workshop attendance and interest holder engagement using Raiser's Edge software.
• You have 3 to 5 years of experience in the health or social care sector with people living with dementia, along with a relevant degree, diploma, or equivalent combination of education and experience. 3-5 years of experience in the health or social care sector.
• Preferred experience in direct care roles with people living with dementia, such as in long-term care or adult day programs.
• Experience in group facilitation and delivering standardized education programs online or in person.
• Ability to build trusting relationships with community partners and health-care providers.
• Able to work some evenings and weekends, as required. Technical qualifications
• Advanced working knowledge of the Microsoft Office suite of programs (Teams, Outlook, OneNote, Excel, Word, PowerPoint).
• Knowledge of seniors' services, long-term care and health care in B.C. is an asset
• Familiarity with contact relationship management systems (client databases) is an asset.
Flexible work environment including condensed work week options and hybrid work options.
• Generous paid time off (4 weeks' vacation, 2 personal days, and 13 paid public holidays).
• Comprehensive employee health benefits including Health Care Spending Account, group RRSP, and Employee Assistance program for you and your dependents.
For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they're not alone.
Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
Human Resources
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeAbout the position The Facilitator, Health-Care Provider Education Delivery facilitates U-First education for frontline staff in long-term care. U-First is a standardized, dementia training program that enhances the skills and knowledge of person-centred care practices of frontline care providers, supporting the development of a common knowledge base,...
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeAbout the position The Facilitator, Health-Care Provider Education Delivery facilitates U-First education for frontline staff in long-term care. U-First is a standardized, dementia training program that enhances the skills and knowledge of person-centred care practices of frontline care providers, supporting the development of a common knowledge base,...
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeThe E-Learning Coordinator, Health-Care Provider Education Delivery provides administrative and technical support for the delivery of synchronous and asynchronous online education for frontline staff in long-term care across the province. Responsibilities include e-learning course management, supporting the technical aspects of hosting live online...
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeThe E-Learning Coordinator, Health-Care Provider Education Delivery provides administrative and technical support for the delivery of synchronous and asynchronous online education for frontline staff in long-term care across the province. Responsibilities include e-learning course management, supporting the technical aspects of hosting live online...
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeAbout the position The E-Learning Coordinator, Health-Care Provider Education Delivery provides administrative and technical support for the delivery of synchronous and asynchronous online education for frontline staff in long-term care across the province. Responsibilities include e-learning course management, supporting the technical aspects of hosting...
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Vancouver, British Columbia, Canada Alzheimer Society of B.C. Full timeAbout the position The E-Learning Coordinator, Health-Care Provider Education Delivery provides administrative and technical support for the delivery of synchronous and asynchronous online education for frontline staff in long-term care across the province. Responsibilities include e-learning course management, supporting the technical aspects of hosting...
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