Director of Operations

Located within the traditional land of the Anishnaabek, Haudenosaunee and Wendat-Wyandot-Wyandotte peoples, the Town of The Blue Mountains is a four-season community with stunning natural features, including the Niagara Escarpment, Beaver Valley and the Georgian Bay shoreline. Internationally recognized as a four-season tourism destination, The Blue Mountains offers a high-quality lifestyle that caters to families looking to build a solid foundation, adventurers looking to go off the beaten path and relaxation seekers taking in and experiencing the very best the area has to offer. The Town is looking for people with a shared commitment to building a sustainable community, as well as shared values of Accountability & Transparency, Leadership, Stewardship, Respect and Collaboration. Come gain a unique experience in the 2nd fastest growing municipality in Canada Position Summary:

Reporting to the Chief Administrative Officer (CAO), the Director of Operations is a key member of the Senior Management Team and the Town’s Emergency Management Control Group. The role provides strategic leadership, operational oversight, and technical expertise across the Town’s core infrastructure and public works functions, supporting informed decision-making, sustainable service delivery, and long-term asset management. The Director is accountable for the leadership and performance of the Operations Department, including roads, bridges, stormwater management, potable water, wastewater, transportation systems, solid waste services, environmental initiatives, and the delivery of infrastructure renewal programs through the Roads & Drainage, Solid Waste and Water/Wastewater divisions. The role ensures effective planning, delivery, and maintenance of municipal infrastructure while advancing operational efficiency, continuous improvement, and alignment with the Town’s strategic priorities. Key Duties and

Responsibilities:

Strategic Leadership and Corporate Contributions Provide overall leadership, management, and representation of the Operations Department, ensuring alignment with the Town’s strategic priorities and operational objectives. Provide strategic advice, operational insight, and technical expertise to the CAO, Council, and Senior Management Team to support corporate priorities, infrastructure planning, and decision-making. Contribute as an active member of the Senior Management Team, supporting corporate initiatives, program reviews, and continuous improvement efforts. Lead and/or participate in cross-departmental initiatives and corporate projects, ensuring coordination and alignment across the organization. Champion the Town’s mission, vision, and values, fostering a high-performing, collaborative organizational culture. Department Leadership and Organizational Effectiveness Provide leadership, direction, and oversight to departmental staff, including workforce planning, performance management, training and development, and succession planning. Assess staffing requirements and recommend organizational design changes to support evolving operational needs. Provide strategic direction and oversight to the department managers and Project Managers responsible for the delivery of infrastructure renewal initiatives. Participate in recruitment and selection processes and authorize hiring recommendations in accordance with corporate policies. Foster a culture of accountability, safety, and continuous improvement, ensuring compliance with Occupational Health and Safety requirements and corporate policies. Infrastructure Planning, Operations, and Asset Management Oversee the planning, design, construction, operation, maintenance, rehabilitation, and renewal of municipal infrastructure, including roads, bridges, water, wastewater, stormwater management, and solid waste services. Ensure long-term infrastructure planning, asset management, lifecycle renewal, and service level optimization aligned with corporate and community needs. Ensure Project Managers are effectively utilized to support the planning, procurement, contract administration, construction, and completion of infrastructure renewal projects. Oversee technical studies, engineering analysis, and infrastructure proposals, and provide recommendations to Council as required. Support the execution of development agreements related to site plans, subdivisions, and condominiums, with considerations for operations and maintenance and municipal assumption processes. Financial Management and Operational Oversight Lead the preparation, review, and implementation of annual operating and capital budgets, forecasts, and funding strategies. Monitor and administer approved departmental budgets, ensuring effective financial management and reporting. Work collaboratively with the Director of Corporate and Financial Services/Treasurer to establish and maintain effective fiscal controls, long-range financial planning, capital forecasting, budget reporting, and financial accoun