Client Service Representative

7 days ago
North Census Division SK, Saskatchewan, Canada Go2hr Full-time €22
Open to International applicants with valid Canadian Work permits: Join this leading-edge transportation company and work alongside a fun and innovative team Ideally suited for an experienced and friendly customer service pro with a background in travel/tourism. Respond to client inquiries and requests in an accurate, appropriate and timely manner via phone, email and chat Assist clients in an informative and thoughtful way with consistently professional, friendly, and engaging service Follow department policies, procedures and customer service standards Keep informed and up-to-date with seasonal, procedural and system changes Liaise with colleagues and affiliate service providers as required Work well with the Ridebooker team as a whole, which includes being adaptive to workflow changes, maintaining flexible availability, and pro-active team participation Happily assist with other duties and projects as assigned Computer-savvy, with the ability to learn new programs and platforms Motivated, self-driven and able to work well independently with minimal supervision Willing to ask questions and request assistance as needed to move forward with tasks through to completion Able to deliver excellent customer service with enthusiasm Assets: Experience with customer support software like Freshworks or Zendesk Experience in the travel, tourism or transportation industry Experience working with an international client base Full-time remote role
- must live in CanadaDaytime shifts
- must be available during standard business hours in the Pacific Time Zone (PCT)Computer set up and software can be providedExtended health benefits and training allowances available after completion of 3 month probationary periodStarting at $22.00/hour

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