Field Service Representative
1 week ago
Perform troubleshooting, repairs, and modifications on custom-built equipment both in-house and at customer sites.
Read and interpret mechanical assembly drawings, electrical and pneumatic schematics.
Participate in machine commissioning, start-ups, and customer support activities.
Assist in the mechanical/electrical assembly and debugging of equipment at the company's facility prior to shipment.
Provide technical guidance and support to customer personnel during installation and operation.
Communicate recommended machine improvements and parts replacements based on observations during service visits.
Provide over-the-phone technical support as needed.
Document service work including reports, expenses, and technical updates.
Coordinate with internal teams, including Engineering and Project Management, to ensure project goals are met.
Support training activities and help prepare related documentation as required.
Post-secondary education in a mechanical and/or electrical field. A Millwright license is an asset.
Prior experience in a Field Service Technician or similar technical service role preferred.
Strong mechanical and electrical troubleshooting capabilities.
Experience with PLCs and control systems (e.Allen Bradley, Siemens, ABB) is a strong asset.
Ability to read and work from detailed technical drawings and schematics.
Valid passport and driver's license required.
100% coverage on Prescription Drugs & Health Services
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