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Commercial Banking Manager

1 month ago

Salmon Arm BC, Canada SASCU Full time

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun

As the Manager, Commercial , you will lead a team dedicated to providing advice to business members and drive the success of the Commercial Centre by overseeing all aspects of commercial operations. This includes developing and implementing effective business strategies, ensuring the growth of SASCU's membership base and commercial loan and deposit portfolios. You will foster and manage relationships with business clients and oversee their personal portfolio. Leveraging advanced underwriting expertise, this position will evaluate complex commercial loans, carefully balancing risk and reward to promote sustainable growth.

What you'll do:

  • Manage the commercial team, including oversight of priorities and team workload, payroll, and scheduling.
  • Take ownership of member concerns and resolve or support staff in correcting complex and/or difficult lending service situations.
  • Ensure the team meets with business members where they choose to make their lives more convenient, provide holistic advice on a full range of business products and associated services, and make referrals to other community partners including lawyers and accountants.
  • Promote collaboration and unity within the Commercial team, effectively managing both centralized and decentralized team members to ensure seamless teamwork and alignment.
  • Coach and develop the commercial team to meet or exceed individual and team sales targets; identify gaps to targets in a timely manner and implement action plans to close gaps.
  • Manage an assigned portfolio of business members with lending needs, delivering timely and relevant financial advice and solutions based on their needs.
  • Build relationships with internal partners (such as Retail, Wealth, and Insurance) to support other business goals.
  • Actively pursue partnerships within the communities SASCU serves for business development purposes and champions community involvement within the commercial team.
  • With oversight from the Associate Vice President, Banking Operations, develop business strategies for the Commercial Centre and effectively implements them within the team.
  • Effectively lead employees through change with particular emphasis on change tools, processes, and collaboration with Human Resources as necessary.
  • Undertake other related duties to maximize the member experience.

What you'll bring:

  • 8 - 10 years of financial services or credit union experience, including at least 5 years of commercial lending and 3 years leadership experience.
  • Accredited Business Lender credential, or an equivalent credential or designation.
  • A degree or diploma in Business Administration is preferred.

You're perfect for this role if you:

  • Demonstrate a results orientation in delivering advice and a memorable customer experience.
  • Possess an aptitude for business development and relationship building.
  • Have strong organizational and time management skills.
  • Are comfortable with technology and able to learn new systems and programs quickly.
  • Show a commitment to continuous learning, accountability, and initiative.

We invest in our employees by offering:

  • A competitive base salary ($116,000 – $145,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This position is full-time, Monday to Friday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.