Canon Printer Service Technician Ottawa

5 days ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Canon Canada Full-time
Support Canon printing equipment across Ottawa as a Service Technician, applying troubleshooting expertise through a rotating on-call schedule. This position is 100% remote. Canon Canada seeks a Service Technician to maintain complex printer solutions for its customer base. You will install, deinstall, relocate, and service printer systems, including pre
- and post-equipment and software. The work requires analytical troubleshooting, technical service experience, and customer-focused delivery against Service Level Agreements.

Key Responsibilities
Perform corrective and preventative maintenance on printer systems Install, deinstall, and relocate equipment at customer sites Maintain customer satisfaction and meet Service Level Agreements Escalate unresolved problems through predefined service procedures Maintain parts inventory, diagnostic, and physical tools

Requirements:
Electrical or mechanical degree, vocational, or technical school degree Mechanical aptitude and technical service experience Strong analytical skills for equipment review and troubleshooting Basic computer, technical, and equipment operation skills Ability to work rotating 24/7 schedules and travel occasionally Apply printer maintenance, analytical troubleshooting, and customer service skills supporting Canon Canada customers throughout Ottawa remotely. #J-18808-Ljbffr