Manager, Operating Model

Manager, Operating Model & Organizational Design (OM&OD)

Posting Start Date: 10/2/26
Job Type: Permanent
Work Model: Hybrid
Reference code: 134880
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

You’ll leverage your industry knowledge, broad experience and commercial insight to service as a trusted advisor to clients and consulting teams through the Organizational Design and/or Transformational process. You’ll lead consulting teams to strategize, develop and implement Organizational Design solutions across a wide range of industries. You’ll manage the process for preparing solution alternatives, test them against design criteria, and align leadership groups around design selection and implementation. You’ll apply the insights from analytic and visualization tools to assess the impact of varying design and decision solutions, and you’ll manage the process of identifying, assigning, and implementing decision making authority and responsibility to both individuals (decision rights) and groups (governance).

About the team

The Operating Model & Org Design team contains the best, brightest and most dedicated consultants in Canada. Our clients see the increasing importance of shifting away from traditional hierarchies towards more adaptable, outcome-focused operating models and organizational structures, and look to us to help guide them to that potential. We have practitioners coast-to-coast, and operate as a true national practice while recognizing local impact and relationships. We embrace the Firm’s purpose, and tackle some of Canada’s largest Operating Model & Org Design challenges.

Enough about us, let’s talk about you

• 8+ years of relevant work experience in organization design or a relevant field – (i.e., Organization Design Strategy, Organization Transformation, Analytics / Business Intelligence, familiarity with incorporating Agility, and / or Executive Compensation)
• Leading / supporting sales and contributing to practice development initiatives including culture building, team & community engagement, eminence, talent acquisition, research, etc.
• Supporting sales, proposal writing and participation in account teams
• Experienced in managing client relationships and how to design and implement a project
• Experienced in developing high performing people and teams through challenging and meaningful opportunities
• A strong track record in delivering exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across businesses and borders
• Able and willing to seek opportunities to maximize efficiency through use of Generative AI tools
• Demonstrated experience in influence clients, teams and individuals positively, leading by example and establishing confident relationships
• Leveraging industry knowledge and commercial insight to serve as a trusted senior advisor to client team and consulting team through the Organization Design and / or transformation process