Retirement Benefits Administrator
5 days ago
Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada
GroupHEALTH Benefit Solutions
Full-time
€60,000 - €64,000 Temporary
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We combine agility with long-term stability to create meaningful impact.
We combine agility with long-term stability to create meaningful impact. As a Benefits Specialist , you will play a key role in delivering exceptional client service while managing the day-to-day administration and servicing of a dedicated portfolio of direct clients. This is hybrid opportunity and based in our office in Surrey, BC , offering a balance of in-office collaboration and remote flexibility.
Engage in 1-on-1 meetings with each Benefit Specialist to understand the work flow.
Complete CRM and WEBS basic training
Review of training material and resources as it pertains to systems and processes
Receive sign off for basic administrative changes
Confidently work within our internal systems WEBS and CRM and able to train clients on external use of WEBS
Solid understanding of our client service expectations and new business processes.
Educate clients and administer plans to carrier guidelines and policy plan design
Engage with clients and providers by email, phone, and video meetings, as appropriate.
Manage claim and coverage inquiries
provide support and training as users of multiple systems
High School Diploma required, post-secondary education an asset
~2+ years of Customer Service experience in an office or professional services environment required
~ Group benefits experience such as insurance carrier, TPA, consulting house, or advisor support an asset
~ GBA courses/designation an asset
Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. Beyond salary,
we offer
generous paid time off, extended health and dental benefits, RRSP matching, and flexible work options Accommodation and Inclusion GroupHEALTH is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know We’re here to help. #
we offer
generous paid time off, extended health and dental benefits, RRSP matching, and flexible work options Accommodation and Inclusion GroupHEALTH is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know We’re here to help. #