Customer Service Order Coordinator
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Coordinate badge and lanyard orders in Toronto with strong organization, communication, and attention to detail. This is a full-time logistics role.
PheedLoop is seeking a customer-focused Customer Service and Order Coordinator for its Logistics team. You will manage orders from submission through delivery, coordinating clients, vendors, design files, approvals, production timelines, and shipping updates. The work suits someone comfortable managing multiple priorities and taking ownership.
Key Responsibilities:
- Process badge and lanyard orders through final delivery
- Maintain accurate specifications, quantities, deadlines, and order records
- Coordinate client artwork, proofs, revisions, and approvals
- Track vendors, production schedules, shipments, and deliveries
- Resolve order issues and escalate complex fulfillment concerns
Requirements:
- Zero to one year of related experience preferred
- Exceptional organization and attention to detail
- Excellent written and verbal communication skills
- Comfort using spreadsheets and digital order tools
- Ability to manage deadlines and competing priorities
Bring customer service, order coordination, and problem-solving skills to PheedLoop's Toronto Logistics team.
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