Area Manager, Store Operations

This position reports to the Executive team, and under executive direction; manages the overall operation of the branch, including investment and loan portfolios; initiates action to improve growth and development of the branch loan and deposit portfolios; implements marketing plans for product and service promotion; The Branch Manager has responsibility for providing direction and leadership to branch team; the position requires aresults-oriented professional with a commitment to furthering the reputation of the credit union in the community.
This position reports to the Executive team, and under executive direction; manages the overall operation of the branch, including investment and loan portfolios; The Branch Manager has responsibility for providing direction and leadership to branch team; the position requires aresults-oriented professional with a commitment to furthering the reputation of the credit union in the community.
Manages overall branch operation, including both deposit and loan portfolios and funds under administration; directs the utilizationof staff, equipment and facilities to ensure member satisfaction and services offered are maintained at a high level, and to promote adherence to established policies and procedures; Initiates action to improve growth and development of the branch loan and deposit portfolios, cross-sells all credit union products and services, and pursues new business by establishing and maintaining liaison with business community contacts; sets short
- and long-term branch goals and objectives; controls expenses through the application of internal checks and balances; develops yearly capitaland operating budgets and makes budget presentations to executive management.
Manages directly or indirectly branch staff; evaluates performance of branch staff, identifies training and development needs, recommends training and development programs to maintain skill levels and to enhance staff growth; coaches staff in sales techniques and cross-selling of credit union products and services; Motivates and guides staff to ensure high-quality service is provided to members and branch staff.
Ensures maximum utilization of staff and resources within budgetary and policy constraints.ensures staff are kept up-to-date and well informed on products and services and in all aspects of cross-selling, relationship building, and sales and service standards.
This includes performing routine inspections and conducting minor maintenance activities while referring to more complex issues to the CEO.
Qualifications include high school diploma, business degree or diploma and a minimum of five years' experience in a supervisory/management function in the credit union branch environment, or an equivalent combination of education and experience. The successful candidate should have completed or is currently enrolled in the CUIC Management Studies program. Commercial lending experience is preferred.
For over 85 years, Sunshine Coast Financial and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, service 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Financial is committed to enriching the financial well-being of our members and our community. #