Customer Service Representative at Lifemark

2 weeks ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Lifemark Full-time

Join Lifemark CORE Physiotherapy & Rehabilitation in Lower Sackville as a dedicated Customer Service Representative. Thrive in a full-time role where you'll excel in patient coordination and front-line assistance. In this permanent full-time position, you'll embody our core values while providing exceptional service in a busy clinic environment. Your role will involve welcoming patients, managing appointment schedules, and ensuring accurate data entry. Ideal candidates possess a high school diploma and exceptional organizational skills with a focus on patient care and satisfaction. Key Responsibilities:

  • Answer calls and greet patients at the clinic
  • Coordinate patient intake and complete relevant paperwork
  • Schedule appointments and maintain medical records
  • Collect payments during patient visits
  • Process incoming and outgoing correspondence
Requirements:
  • High School Diploma or equivalent
  • 1-3 years’ experience in a clinic setting
  • Excellent customer service and communication skills
  • Computer savvy with data entry proficiency
  • Flexible and adaptable to changes
Become a vital part of Lifemark's mission to enhance patient health and well-being through outstanding service. #J-18808-Ljbffr