Safety Operations Program Manager
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Build safety operations at OpenAI through operational design, risk judgment, and workflow automation. This Toronto-based role is currently remote.
As a Program Manager, you will create durable operating systems for User Safety & Risk Operations. The work spans policy, technical, legal, and operational constraints, requiring structured execution across complex programs. Priorities may include Frontier Risk, wellbeing, national security, violent activities, or Trusted Access.
Key Responsibilities:- Design workflows, requirements, playbooks, and escalation paths
- Create roadmaps, decision logs, risk registers, and operating reviews
- Stand up programs and transition durable ownership to teams
- Identify automation opportunities while preserving human judgment
- Coordinate Product, Engineering, Legal, Safety, and operations partners
- 8+ years in program management, strategy, or risk operations
- Experience taking complex work through launch and scaled operation
- Strong organization, judgment, and execution focus
- Comfort reasoning about dashboards, tooling gaps, and failure modes
- Ability to handle sensitive, high-severity work calmly
Use operational design, safety judgment, and automation insight to strengthen OpenAI’s critical harm programs and operating systems.
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