Guest Experience Lead — Front Desk Supervisor

3 days ago

Alliance AB, Wainwright Census Division, AB; Alberta, Canada Pomeroy Inn & Suites Vermilion Full-time

Pomeroy Inn & Suites Vermilion is seeking a Front Desk Supervisor to lead a dynamic team and uphold the highest standards of guest service. You will coach staff, coordinate daily operations, and ensure a welcoming, efficient front desk experience for every guest.

You will manage check-ins/outs, handle payments, and communicate with other departments to meet financial goals while maintaining service excellence.