Veritext Client Services Professional
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Join Veritext as a Client Services Professional and support legal teams in a hybrid work environment. Your role is essential in ensuring smooth operations for attorneys following depositions and managing client expectations effectively.
As a vital team member, you will focus on providing outstanding service by maintaining relationships with legal partners and managing all transcript-related tasks promptly. You'll need to navigate issues confidently while anticipating client needs and ensuring timely communication. This position emphasizes creativity in problem-solving and a keen eye for detail.
Key Responsibilities:
- Develop and nurture relationships with external partners in legal services
- Respond to client inquiries through email and phone efficiently
- Troubleshoot client issues, ensuring accurate resolutions
- Keep track of timelines and communicate potential delays
- Relay updates and changes to orders to partners consistently
Requirements:
- 2-4 years experience in client services or legal environment
- Excellent communication and relationship-building skills
- Detail-oriented and able to manage multiple priorities
- Proficient in using technology and software relevant to legal services
- Adaptable and solution-driven mindset
Become an integral part of Veritext's mission to deliver exceptional client service.
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