Family Resource Coordinator

Please note this is a temporary position, covering a leave of absence with an anticipated end date of May 2028.

Applicants must be authorized to work in Canada and at our organization on an ongoing basis.

The John Howard Society of North Island welcomes applications from all qualified applicants including but not limited by those of any gender, race, orientation, or disability. Multilingual skills and multicultural competence are assets. The John Howard Society of North Island is an employment equity employer.

Two completed, acceptable criminal record checks are required. One from the Criminal Records Review Program through the Ministry of Public Safety and Solicitor General and one from the Canadian Criminal Record Search of the RCMP National Repository of Criminal Records, the Canadian Police Information Centre, and the Police Information Portal.

This position requires union membership with Health Sciences Association.

All union JJEP/Paraprofessional positions are subject to wage grid levels. Positions begin at Step 1 and are increased to Steps 2 through 4 based on number of hours worked.

Job Title: Family Resource Coordinator

Work site: Courtenay/Campbell River

Program: Full Time Attendance Program, 180 Degrees

JJEP Benchmark: Family Counsellor

Grid Level: Grid14, Paraprofessional

Reports To: Program Manager

Summary

Provides primary supervisory and support services to families who provide residential services to youth.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Develops and implements a multi-faceted plan to recruit family homes for John Howard programs, including Full Time Attendance programs and Alcohol and Drug programs.
• Trains and supervises family home resources.
• Prepares S.A.F.E. home studies for new carehomes.
• Provides primary support, information, and practical assistance through on-going consultation and in-home meetings.
• Provides assessment in developing a goal-focused case management plan based on the families’ strengths and concerns.
• Provides assistance and education in parenting skills, communication skills, anger management, conflict resolution, problem solving, attachment disorders, trauma, and transitions.
• Liaises with caregivers to ensure monthly invoices are prepared.
• Books and arranges respite placements for youth.
• Participates fully as a member of the case management team for each youth placed with families.
• Participates fully as a member and resource to advisory and screening committee.
• Provides youth and families, as required, opportunities to access community resources which will enable and encourage the youth to develop necessary education, personal, social and vocational skills.
• Responds to caregiver-initiated contact when problems or crises arise.
• Provides liaison with probation officers, social workers, and family members involved with the youth.
• Represents the agency in the community when required, and maintains healthy relationship with other helping organizations and the community at large.
• Completes reports and attends meetings as required by the agency and the Ministry for Children and Family Development.

Qualifications

The requirements listed below detail the knowledge, skill and/or ability required to perform the essential duties of the job.

Education and Experience

• Post-Secondary degree in a related human/social services field and specialized training in MCFD home study preparation, and a minimum of two (2) year’s recent related experience which should include:
• Knowledge and experience working with foster parents and or family care home providers.
• Experience working in group situations an asset.
• Knowledge and experience in maintaining confidentiality, appropriate boundaries, and other basic counselling ethics.
• Demonstrated ability to work constructively and co-operatively in a team setting.
• Good communication and interpersonal skills.
• Knowledge and experience with case recording practices/log book.
• Excellent knowledge