Community Engagement

Why work with us:

The Family Centre is seeking a dynamic and engaging adult educator with demonstrated experience applying principles of andragogy to design and deliver effective training, navigate diverse group dynamics, and create meaningful learning experiences. You are a natural relationship-builder who can promote programs, strengthen community connections, and turn those connections into lasting partnerships.

The Family Centre is focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

Facilitation and Workshop Delivery

• Facilitate workshops and training for diverse audiences, including community members, non-profits, community partners, agency staff, direct service professionals, supervisors, managers, and leaders;
• Facilitate workshops in individual and group format, virtually and in person, in ways that are engaging, trauma-informed, accessible, and responsive to participant needs;
• Maintain psychologically safe and supportive learning environments, monitoring group dynamics, and applying trauma-informed de-escalation strategies as needed;

Business Development & Stakeholder Relations

• Support business development activities that promote The Family Centre and expand reach and revenue;
• Build and maintain relationships and business opportunities with non-profit organizations and community partners in the human services sector as well as in the corporate sector;
• Provide excellent customer service to internal and external stakeholders, including customers, service users, community members, and The Family Centre teams;

Workshop Development & Continuous Improvement

• Research, design, and develop interactive training curricula, digital presentations, and participant workbooks;
• Ensure workshops reflect current research, trauma-informed principles, accessibility, inclusion, and The Family Centre’s values;

Being an Ambassador of The Family Centre

• Represent The Family Centre’s values, culture, and expertise through professional and values aligned interactions;
• Promote the agency’s capabilities, programs and services on professional networks, at conferences, or during networking events; and
• Articulate the agency’s core services, past success stories, and strategic vision clearly.

You Are

• Adaptable and grounded;
• Creative and solution-focused;
• Culturally humble and equity-oriented;
• Participant and customer-focused;
• Professional and values-aligned;
• Relationship-centred and collaborative;
• Self-directed;
• Strengths-based and trauma-informed

What you will bring to the role:

• Bachelor’s degree in Human Services, Social Work, Psychology, Education, Adult Learning, or a related field; equivalent education and experience may be considered;
• Minimum five years of experience in adult learning, group facilitation, and workshop delivery to a variety of audiences;
• Strong understanding and application of adult education principles;
• Excellent communication and relationship building skills;
• Strong understanding of trauma-informed practice, inclusive facilitation, group learning, and working with diverse populations; and
• Flexibility: A flexible schedule is required, including some evening and weekend work with potential for travel.

Background Check Process & Requirements:

• Satisfactory Police Information Check with Vulnerable Sector Check, renewed every three years;
• Satisfactory Alberta Child Intervention Record Check, renewed every three years;
• Current suicide intervention certification, such as ASIST or an agency-approved equivalent (Our Child Are Sacred);
• Current Sta