E-Commerce Coordinator at Sunshine Village
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Elevate guest experiences as an E-Commerce Coordinator at Sunshine Village in Banff National Park. This role combines online sales oversight with exceptional customer service in a vibrant ski resort environment. As an E-Commerce Coordinator, you will ensure smooth e-commerce sales processing while assisting Guest Services operations. This multifaceted position requires excellent communication skills and a systems-oriented approach to deliver prompt responses to guest inquiries via phone, email, or in-person. Expect to engage actively with both departments to create unforgettable experiences for every guest. Key Responsibilities:
- Oversee administration of all e-commerce activities
- Manage Guest Services and E-Commerce email inboxes
- Handle customer inquiries and refund requests
- Oversee recovery of declined payments for services
- Assist with season pass and day ticket purchases
- Strong understanding of Banff Sunshine products
- Experience in customer service and E-Commerce coordination
- Ability to work in a fast-paced, high-volume environment
- Proficient in handling administrative tasks
- Excellent interpersonal and communication skills