Bilingual Disability Benefits Analyst

5 days ago

Québec QC, Québec Municipalité Régionale, QC; Capitale-Nationale; Québec Province, Canada Manulife/John Hancock Full-time

Calculate disability benefits remotely for Manulife, using strong mathematics and bilingual communication to support plan members across Canadian provinces. Work from Quebec in a full-time remote arrangement.

As a Bilingual Calculation Analyst, you will apply group disability contract provisions and assess income impacts on benefits. You will calculate offsets, explain overpayments, and manage recoveries in Navigator. English and French proficiency supports clients outside Quebec, while disability calculation experience informs accurate benefit adjustments. The position serves Manulife’s National Life, Disability & Wellness Team.

Key Responsibilities:

  • Calculate and code offsets in Navigator
  • Adjust Short Term Disability and Long Term Disability benefits
  • Explain overpayment amounts verbally and in writing
  • Negotiate acceptable repayment plans when necessary
  • Process claim recoveries in Navigator

Requirements:

  • Experience calculating disability benefits
  • Strong mathematical skills and customer service focus
  • Ability to interpret group insurance contracts
  • Exceptional oral and written communication skills
  • Bilingual English and French proficiency required

Apply disability calculations, contract interpretation, Navigator, and bilingual communication skills as a remote Manulife analyst.

#J-18808-Ljbffr