Night Fleet Service Technician

3 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada The Good Access Company Full-time
At The Good Access Company, we’re passionate about helping people live more independently at home. Based in Ottawa, our dream is to make everyday life easier and safer for our clients. We’re a growing team committed to quality craftsmanship, respectful service, and creating real change for individuals and families across the province. We value respectful service, quality work, and doing right by clients and caregivers. We’re looking for an experienced Field Service Technician to take the lead in our installation and in-home repair services. This role involves hands‑on installation, maintenance, and troubleshooting of residential accessibility equipment including stairlifts, wheelchair lifts, ramps, and railings directly in client homes across the Ottawa Valley. You’ll work independently or with a small team, bringing technical expertise, professionalism, and a problem‑solving mindset to every project. If you’re mechanically skilled, take pride in quality workmanship, and want to make a difference in people’s daily lives, this role offers both impact and stability. Install, service, and maintain stairlifts, wheelchair/platform lifts, ceiling/track lifts, ramps, & railings in client homes by meeting national/local standards & manufacturer specs Perform home/site surveys, take accurate measurements, evaluate substrates (studs, concrete, tile), plan anchor/fastener selection, complete work orders & installation reports Assemble, service, maintain, and repair mobility equipment, including manual wheelchairs, power wheelchairs, scooters, walkers, and related seating and positioning components, in accordance with manufacturer specifications Diagnose and resolve mechanical/electrical faults; do preventative maintenance and safety checks; Retrofit small home modifications (threshold ramps, step/rail solutions, bathroom safety bars) and coordinate with manufacturers and suppliers as needed Travel within the service area; participate in rotational after-hours support as required. (Mechanical and/or electrical aptitude Physically capable of lifting equipment (up to ~75 pounds (lbs)) and work indoors or outdoors Clear criminal record check Knowledge of Ontario Building Code and safety regulations Experience in a trade service role is a plus Bilingual in English and French is a plus Competitive pay Paid vacation and holidays Ongoing training and support Please let us know if you need support. #