Retail Experience Lead: Customer Excellence
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Fire & Flower Inc. in Brantford, ON seeks a Retail Experience Lead to oversee daily store operations, open/close duties, and supervise staff. You will maintain product presentation, assist cashiers, deliver exceptional service, manage cash, and handle administrative tasks to keep front of house organized.
The role emphasizes education, compliance, and escalation to store managers for employee and customer issues, with opportunities to contribute to sales strategies and training.