Location General Manager

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you're looking to do what you love, we could be a perfect match. Become a key player in our operations Work in a dynamic environment where you'll handle and transport goods with precision. Your mastery of the electric pallet truck and your attention to detail will ensure smooth management of shipments, having a direct impact on the efficiency of our operations. About the Role Reporting to the Distribution Director (Quebec), you will lead operations for one of our largest distribution centers, spanning over 1 million square feet. This strategic facility serves a national network and handles all aspects of operations: inbound receiving, product flow, order preparation, and outbound shipping. You will manage a significant operating budget, develop workforce planning strategies, and drive change management following the recent implementation of the Blue Yonder WMS. You will oversee a leadership team of 3 managers, who supervise 12 supervisors, supporting a significant unionized workforce of 300 employees. Your leadership will ensure a safe, efficient, and high-performing environment. Your Responsibilities Ensure efficiency and productivity in order to build a best-in-class Distribution Center Develop and execute daily and weekly operational plans that that meet or exceed customer service expectations while achieving maximum operating efficiency and maximizing budget Oversee all distribution center activities, including receiving, storage, order picking, and shipping. Optimize resource utilization and collaboration with regional teams and other departments (Supply Chain, Transportation, Stores). Maintain clear communication with the leadership team regarding objectives, priorities, and operational updates. Manage facility maintenance and improvement projects within budget and safety standards. Analyze performance metrics and recommend improvements to achieve service, productivity, and cost objectives. Ensure adherence to budget targets (fixed and variable costs) and take corrective actions based on financial results. Develop and implement short- and long-term staffing plans aligned with volume forecasts and productivity goals. Recruit, train, and develop high-performing management teams (managers and supervisors). Foster a strong safety culture and ensure compliance with all policies and procedures. Conduct regular inspections of the facility and equipment to maintain operational readiness. What We're Looking For Bachelor's degree or equivalent experience. 7-10 years of progressive leadership experience in large-scale distribution or complex operations. Proven ability to lead and develop high-performing teams. Strong communication and relationship-building skills across all organizational levels. Ability to manage strategic projects and make sound decisions in dynamic environments. Analytical and problem-solving skills with a focus on continuous improvement. Proficiency in Microsoft Office tools and experience with WMS systems (Blue Yonder preferred). Experience in a unionized environment (an asset). Strong commitment to safety and operational excellence. By joining the RONA family, you'll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that's involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.