Assisted Living/Care Manager/Part-time
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- 8 St NE (RHS-HO)
- Support functions At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world? Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better. Respiratory Homecare Solutions is currently recruiting a highly energetic and motivated Care Coordinator in Calgary, AB. The Care Coordinator provides customer support by answering incoming calls and placing outbound calls pertaining to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the electronic patient file. This role is primarily responsible for providing client support over the phone, scheduling and confirming appointments with confidence and communicating with internal and external clients with a focus on exceeding expectations. This position is also responsible for data entry and scheduling appointments with confidence and accuracy. Building EMR records and patient databases Data coordination and maintenance of patient databases Conducting billing in TIMs Answer phone calls, provide test results, schedule and confirm appointments for the clinic Complete tasks efficiently, thoughtfully and accurately with minimal supervision High School Diploma
- background or experience in Customer Service/Medical Office. Google Docs, Sheets, Gmail applications and Microsoft applications Keyboarding Skills (+45 wpm). Strong experience with data management. Marketing and Sales skills are an asset. Bilingual is an asset. Competitive salary, plus bonus and vacation. Competitive benefit flex package & pension plan. Accommodations are available on request for candidates taking part in all aspects of the selection process. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. #
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