Agricultural Parts Customer Service Specialist

1 week ago

Acme AB, Strathmore Census Division, AB; Alberta, Canada Brandt Group of Companies Full-time

Support agricultural customers with parts expertise, accurate pricing, and online order processing at Brandt. Serve internal and external customers across parts operations.

As a Parts Person in Agriculture, you will locate required parts, prepare detailed quotes, and process orders efficiently. The position combines customer service, inventory accuracy, warehousing, shipping, and computer systems. You will also support Brandt's Service Department with parts pricing and availability for work orders.

Key Responsibilities:

  • Respond promptly to internal and external customer needs
  • Prepare detailed quotes and process parts orders
  • Receive, store, and document parts inventory
  • Adjust bins and inventory records for accuracy
  • Locate and ship parts to customers and branches

Requirements:

  • Strong customer service skills in person and by phone
  • Foundation of parts or warehousing knowledge and skills
  • Ability to lift up to 50 pounds
  • Flexible availability for shifts, weekends, and holidays
  • Parts industry experience or journeyperson certification considered an asset

Bring customer service, parts knowledge, inventory accuracy, and order processing skills to Brandt's agricultural parts operations.