Senior IT Team Lead
3 weeks ago
Design and execute infrastructure architecture strategies with a strong focus on networking, Azure cloud environments, and security.
Oversee the lifecycle of IT systems, ensuring timely upgrades, patching, and seamless transitions for end-of-life systems.
Optimize Azure cloud infrastructure, focusing on cost, performance, and security.
Troubleshoot and resolve complex infrastructure challenges through root cause analysis and the implementation of long-term solutions.
Continuously assess and fine-tune infrastructure performance, capacity planning, and system resiliency.
Monitor and manage infrastructure costs, ensuring adherence to budget constraints and exploring cost-effective solutions.
Ensure the effectiveness of backup systems, disaster recovery procedures, and failover testing.
Maintain and enforce IT security protocols in line with industry standards, documenting exceptions when necessary.
Manage voice and data services across all branch locations, handling vendor contracts and relationships to optimize service delivery.
A bachelor's degree in Computer Science, Information Technology, or a related field.
~5-10 years of experience in IT infrastructure management, operations, and architecture.
~ Strong knowledge and practical experience with ITIL best practices (ITIL Foundation certification is a plus).
~ Extensive hands-on experience with Azure cloud services, particularly in compute, storage, networking, and security.
~ Demonstrated ability to manage relationships with vendors, including negotiating contracts, overseeing SLAs, and tracking performance.
~ Experience using service management tools like ServiceNow or Remedy for incident management, change tracking, and reporting.
~ Strong communication skills, both technical and non-technical, with the ability to convey complex concepts clearly to various stakeholders.
~ Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
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