Electronic Gaming Field Service Technician

4 days ago

Montréal QC, Montreal Regional Municipality, QC; Montréal region; Québec Province, Canada Interblockgaming Full-time

Support Interblock electronic gaming systems through field service, troubleshooting, and equipment repairs for casino customers worldwide. Flexible scheduling and frequent territory travel are required.

As a Field Service Technician, you will install, prepare, remove, convert, service, maintain, and upgrade gaming systems and equipment. You will test game options, hardware, firmware, and system interfaces for accurate functionality. The work also includes customer support, documentation, parts coordination, and compliance interaction.

Key Responsibilities:

  • Install, service, maintain, upgrade, and remove gaming equipment
  • Set up game options and test system interfaces
  • Troubleshoot customer issues and report problems to management
  • Document repairs, installations, maintenance, and technical analyses
  • Educate customers on basic game functionality

Requirements:

  • High School Diploma or equivalent
  • Valid driver's license with clean DMV report
  • Ability to troubleshoot, test, repair, and service equipment
  • Ability to travel frequently throughout assigned territory
  • Availability for on-call weekends, holidays, overtime, and short notice

Apply technical troubleshooting, testing, and service skills while supporting Interblock gaming equipment across assigned casino territories.