Personal Lines Insurance Broker Québec
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Personal Lines Insurance Brokers in Québec City and Lévis deliver client support, policy advice, and sales through a hybrid call center model. Use negotiation and communication skills as a first point of contact for policyholders.
This permanent full-time position serves customers in personal insurance. You will process policy changes, provide quotes, manage renewals, and update client files. The work includes inbound inquiries, carrier negotiations, market shopping, and cross-selling opportunities. Choose 100% customer service or a hybrid schedule combining approximately 10 sales hours with 25 customer service hours weekly.
Key Responsibilities:
- Respond to policyholders' insurance file questions professionally
- Process policy changes and provide accurate quotes
- Manage renewals and update client files
- Shop markets and obtain quotes from insurance providers
- Identify solutions, escalate issues, and recognize cross-selling opportunities
Requirements:
- At least one year of personal lines insurance experience
- Strong negotiation and persuasion skills with insurance carriers
- Excellent communication and interpersonal abilities
- Comfort using technology and multiple software platforms
- Reliable home internet connection for remote work
Apply personal lines insurance expertise, client service judgment, and sales awareness across Québec City and Lévis.
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