Customer Success and Sales Representative
3 days ago
At STAS, we believe in the power of innovation and collaboration to transform the industry. Through our equipment, we accelerate the progress of our clients in the industrial sector so they can improve their efficiency and sustainable impact on society. To fulfill our destiny, we are looking for passionate individuals aligned with our core values: Respect : Every voice matters, and we encourage an environment where everyone feels heard and understood. Creativity : We foster creativity, bold ideas, and the pursuit of new solutions. Fun : We are a passionate team that respects the balance between work and personal life. You will be surrounded by talented and motivated individuals who share your vision. Family : STAS is a supportive community. We support each other, celebrate successes, and tackle challenges together. Customer Satisfaction : You will have the opportunity to work on challenging projects that have a real impact on society and meet customer needs. You have a passion for customer service and sales and are known for your technical understanding. You understand and accept that the outcome of actions and service quality plays a key role in the company's reputation. STAS is interested in you. The Customer Success and Sales Representative has the following main responsibilities: 1. Customer Service: Respond to incoming requests, resolve issues promptly, maintain a high level of customer satisfaction. 2. Customer Success: Support assigned clients in achieving their goals, ensure post-sale follow-up, propose optimizations. 3. Sales: Identify improvement opportunities for the client, present products and services while adapting to the client's needs. 4. Interdepartmental Collaboration: Work with product, technical, and logistics teams to address challenges and enhance the customer experience. 5. Administrative Follow-up: Keep CRMs up to date, document customer interactions, produce client/sales performance reports. Position Requirements Post-secondary degree in Business Administration, Sales, or related field; Minimum of 2 years of experience in a similar role (customer service or sales) in the industrial sector; Experience in an industrial-technological environment is an asset; Spoken and written languages: French and English. This position requires proficiency in English due to regular interactions with English-speaking international partners. English enables providing quality service, drafting precise documents, and collaborating effectively; Available for occasional travel. Skills and Abilities Excellent communication skills, positive attitude, autonomy, customer service orientation; Prospecting and proactive sales ability, computer literacy; Prioritization ability, follow-up rigor, effective time management.
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French/ English
3 days ago
La Baie, QC, Canada STAS Full timeAt STAS, we believe in the power of innovation and collaboration to transform the industry. Through our equipment, we accelerate the progress of our clients in the industrial sector so they can improve their efficiency and sustainable impact on society. Fun : We are a passionate team that respects the balance between work and personal life. Family : STAS...
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Customer Success Representative
2 weeks ago
Brossard, QC JY R, Canada AstroNova, Inc. Full timeThe Customer Success Representative (CSR) will report to AstroNova's Product Identification Customer Success Manager or Director. The responsibilities include providing world-class experience to AstroNova's customer base starting from initial onboarding and subsequent adoption and expansion with an overall goal of retention and recurring revenue growth from...
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Customer Service Representative
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La Prairie, Canada Scotiabank Full timeRequisition ID: 164707 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Service Representative - La Prairie/permanent role/22.5 hours What you’ll be doing Our Customer Service Representative (La Prairie) are the face, character and heart of our banks. Scotiabank is a place where we put our...
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Customer Success Manager
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Montréal, Qc, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal’s Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Customer Success Manager
2 weeks ago
Montréal, QC, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal’s Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Customer Success Manager
2 weeks ago
Montréal, QC, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal’s Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Customer Success Manager
2 weeks ago
Montréal, QC, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal's Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Customer Success Manager
2 weeks ago
Montréal, QC, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal's Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Customer Success Manager
2 weeks ago
Montréal, QC, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal’s Plateau area. For over 20 years, we have pushed the envelope of what is possible in NewSpace and secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have...
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Sales Representative
4 days ago
Baie-d'urfe, Canada Lavage Bellevue Full timeWe are looking for a motivated and enthusiastic Sales Representative Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting our services to potential customers in their homes. Your primary goal will be to prospect clients and close sales for our window and gutter cleaning business. Nous recherchons un(e)...
