Manager Financial Services

Hanover Honda is looking for a Financial Services Manager to join our expanding team The Financial Services Manager will be responsible for helping customers secure financing options, such as auto loans or leases, and explaining the terms and conditions of the financial agreements. Additionally, you may offer extended warranty plans, insurance products, and other financial services to enhance the overall buying experience. If you have strong interpersonal skills, in-depth knowledge of financing options, and the ability to ensure a seamless and satisfactory transaction for customers then this is the role for you Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients Utilizationof dealership management systems and procedures to deliver exceptional customer service Maintain a current knowledge of manufacturer products, rebates, financing,leasingand incentive programs Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. Attend sponsored training as scheduled Establish andmaintainstrong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors Keep customers and staff updated on the progress of a vehicle delivery Consistently meet and exceed customer expectations Handle and resolve customer complaints in a courteous and professional manner, ensuringa positive outcome andmaintaininga high levelof customer satisfaction Solid computer skills and understanding of technology Experience with Dealership Management Systems (PBS) is considered an asset A leadership team that believes personal growth, mentorship, ongoingtrainingand support UpAutois a purpose-built business that focuses on driving growth and performance improvement at each dealership tobenefitall stakeholders We embrace a customer-centric culture, where every decision and actionisguided by our commitment toprovidingexceptional service This role is required on a FULL-TIME, PERMANENT basis Work

Location:
On-site in HANOVER This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000. We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. If you require accommodation during any stage of the recruitment process, please let us know. The UpAutoGroup is committed to providingequal employment opportunitiesto all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We valuediversityand believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment toequal opportunity employmentis reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. Artificial Intelligence (AI) Disclosure No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.