Settlement Counsellor Refugee Resettlement
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Support Government-Assisted Refugees through arrival and housing services as a Settlement Counsellor with Catholic Social Services in Edmonton. Arabic and culturally sensitive communication are central.
This contract full-time position supports the Resettlement Assistance Program until March 31, 2027. You will welcome newcomers, provide orientation, assess needs, and develop service plans. The work includes housing assistance, documentation, transportation, and community resource navigation.
Key Responsibilities:
- Greet newcomers at airports and Reception House arrivals
- Provide culturally sensitive orientation and accommodation information
- Develop settlement plans for permanent housing transitions
- Drive clients to medical and housing appointments
- Maintain confidential records and prepare progress reports
Requirements:
- Degree in social work, human services, or related field
- Refugee or cross-cultural service delivery experience
- Knowledge of RAP and Canadian immigration policies
- Fluency in Arabic; additional language proficiency is an asset
- Flexible availability, organizational skills, and required background checks
Use Arabic, empathy, and settlement expertise to help newcomers navigate arrival, housing, documentation, and essential community services.
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