Harm Reduction Coordinator

POSITION: Harm Reduction Coordinator

DEPARTMENT: Harm Reduction

REPORT TO : Director of Emergency Services

DIRECT REPORTS: Peer Support Workers

POSITION TYPE : Full-time, Permanent

WORK HOURS: 1.0 FTE

LOCATION: 609 Main Street

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

The Harm Reduction Coordinator provides leadership to the CSOA and M.A.P team and associated services towards these ends including (but not limited to), the supervision of staff, students, volunteers, interns. Leading data collection, reporting and documentation. The Harm Reduction coordinator will work across all programs ensuring the advancement of harm reduction initiatives.

The Program Coordinator serves as the direct contact for employee development including performance management, program development, evaluation and delivery; as well as developing relationships with external partners. This position is also responsible for the successful facilitation of harm reduction training and ordering of harm reduction supplies. This position provides of supports and interventions for individuals using MSP services in coordination with an interdisciplinary team, as well as oversight for MSP’s Managed Alcohol Program (MAP) and Community Supported Opioid Program (CSOA).

The Managed Alcohol Program (MAP) provides compassionate, low-barrier support for individuals experiencing harm from their alcohol use. Through safer access to beverage alcohol, case management, housing support, cultural connection, and healthcare coordination, MAP aims to reduce harms associated with non-beverage alcohol use, emergency service involvement, and barriers to stability while promoting dignity, safety, and self-determination.

The Community Supported Opioid Access (CSOA) Program provides safer alternatives to the toxic illicit drug supply through a comprehensive harm reduction approach. The program supports program relatives with medication access, peer support, case management, housing stabilization, cultural supports, healthcare navigation, and connection to community resources, with the goal of reducing overdose risk and improving health, safety, and overall well-being.

Key Responsibilities

Leadership Responsibilities

• Ensuring new staff are successfully onboarded and trained
• Monitor on-shift performance and attendance, identify training needs and provide coaching to staff, reporting updates to shelter leadership team
• Recognize excellent performance and show ongoing staff appreciation
• Directly report staff issues, including staff complaints, conflict resolution needs, and disciplinary issues to Director of Emergency Services; document issues and ensure appropriate team members are notified on matters of concern
• Provide on-site leadership, including debriefs, during/after incidents
• Schedule staff for all shifts, resolve scheduling issues, and fill in for scheduling gaps as needed
• Provide direct supervision and day-to-day oversight to peer support workers on-shift
• Responsible for the implementation and maintenance of program policies, p