Guest Services Lead — Elevate Guest Experience

3 days ago

Arrow Creek BC, Central Kootenay Regional District, BC; British Columbia, Canada Travel + Leisure Co. Full-time

Travel + Leisure Co. is seeking a Guest Services Supervisor to lead daily guest service shifts at our Whistler, BC property. You will plan front- and back-of-house operations, ensure smooth check-in/check-out, and analyze reports to guide team needs.

The role emphasizes proactive problem-solving and maintaining high guest satisfaction. You will train, coach, and mentor staff, manage schedules, and uphold service standards that exceed guest expectations.