Senior Guest Communications Manager
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
The Senior Manager owns guest-facing communications across both travel brands and every journey stage. This people leader develops communication frameworks, manages content, and partners with Operations, Marketing, Technology, and Corporate Communications. The role uses guest insights, business metrics, and Salesforce Marketing Cloud experience to improve communication effectiveness and guest outcomes.
Develop enterprise guest communication strategy across travel touchpointsGovern templates, content libraries, standards, and performance measuresLead pre-arrival, onboard, station, and service recovery communicationsPlan messaging for disruptions, seasonal updates, and operational changesPresent communication insights and recommendations to senior leadershipRequirements: Eight-plus years in guest communications, customer experience, or content strategyFive-plus years leading and developing high-performing teamsDegree or diploma in communications, marketing, hospitality, or businessExperience with governance, KPIs, reporting, and multi-channel strategiesAvailability for weekends, statutory holidays, and travel up to four daysBring strategic communication leadership, content expertise, and guest insight capabilities to Armstrong Collective’s multi-brand travel experience. #
-
Senior Guest Communications Manager
3 days ago
Winnipeg, Manitoba, Canada Armstrong Collective Full-timeLead guest communications strategy and content governance for Rocky Mountaineer and Canyon Spirit from Armstrong Collective’s Vancouver office. Hybrid work supports cross-functional collaboration. The Senior Manager owns guest-facing communications across both travel brands and every journey stage. This people leader develops communication frameworks,...
-
Senior Manager, Guest Communication
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Armstrong Collective Full-time €120,000 - €130,000 TemporaryArmstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and...
-
Senior Manager, Guest Communication
3 days ago
Winnipeg, Manitoba, Canada Armstrong Collective Full-timeArmstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and...
-
Senior Manager, Guest Communication
6 days ago
Winnipeg, Manitoba, Canada Armstrong-Collective Full-timeJob Details Posting DetailsPosted on November 2, 2026Locations Showing 1 locationVancouver, BC Vancouver, BC V6Z0C8, CANHybridManagementFull-TimeRequisition #: SENIO003103Description Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in...
-
Senior Manager, Guest Communication
7 days ago
Winnipeg, Manitoba, Canada Canyon Spirit Full-timeJob Details Posting DetailsPosted on November 2, 2026Locations Showing 1 locationVancouver, BC Vancouver, BC V6Z0C8, CANHybridManagementFull-TimeRequisition #: SENIO003103Description Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in...
-
Senior Manager, Communications
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Building Ontario Fund Full-time €148,000 TemporaryTHE OPPORTUNITYBuilding Ontario Fund (BOF) is seeking Senior Manager, Communications. (This job posting represents an existing vacancy.) In this role, you’ll report to the Head of Communications and be accountable for amplifying Building Ontario Fund’s work to catalyze investment in priority infrastructure across Ontario and supports adherence to...
-
Senior Manager, Communications
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Collage Full-timeCommunications Full Time Toronto, ON Hybrid Nieuport Aviation is the passenger terminal partner at the award-winning Billy Bishop Toronto City Airport (YTZ). Backed by significant international expertise in managing aviation infrastructure, we are committed to be the leading airport infrastructure partner - where every journey is elevated, communities...
-
Senior Community Manager
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Kabam Full-time €130,000 - €154,000 TemporaryCompany name: Kabam Games, Inc. Business Address: 733 Seymour Street, Unit 800, Vancouver, BC Job type: Full-time, Permanent Work Location: Vancouver, BC Wage Range: $130,000 - $154,000 CAD Language of Work: English Contact Info: careers@kabam.com Primary PurposeAt Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We...
-
Head Of Communications
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Korn Ferry Full-timeKorn Ferry has partnered with our client on their search for the role, Head of Communications (Senior Manager - Corporate Communications). The CompanyListed on the Toronto Stock Exchange and Australian Securities Exchange, DPM Metals Inc. (symbol: DPM) is a Canadian-based international gold mining company headquartered in Toronto with operations and...
-
Senior Manager, Donor Communications
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Canadian Cancer Society Full-time €82,000 - €92,000 TemporaryThe Canadian Cancer Society (CCS) is a national nonprofit that funds transformative cancer research, provides support services for people affected by cancer, and advocates to governments for healthier public policy. It operates across Canada with staff, volunteers, donors and community partners working toward a future without cancer.The role This is a...