Head of Facilities

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.
Facilities Manager Regional Manager, provides leadership and oversight for maintenance, cleaning, renovations, and facility operations across Northview’s residential portfolio. This role coordinates regional teams, contractors, projects, and resources to support the timely completion of work, consistent operating standards, and the safe, reliable condition of Northview’s properties. The Facilities Manager also provides guidance on complex facility issues, supports the development of maintenance and renovation programs and standards, and uses operational and financial information to identify trends, address issues, and improve performance. Through effective leadership, collaboration, and practical decision-making, the Facilities Manager helps maintain property condition, minimize operational disruptions and down units, and support the long-term value of Northview’s properties.
Provide overall leadership, guidance, and supervision to maintenance and cleaning teams across a portfolio of residential properties, supporting consistent standards, effective resource allocation, and timely completion of workCoordinate with management and front-line teams to establish priorities, monitor progress, and ensure maintenance, caretaking, renovation, and other facility-related projects are completed on schedule while minimizing project deferrals and down unitsOversee the scheduling, assignments, and day-to-day coordination of the regional renovations team, ensuring resources are effectively allocated to support unit turnover and renovation requirements across the portfolioOversee in-house renovation activities and provide guidance and support to ensure renovation projects are completed efficiently, consistently, and in accordance with established standardsMaintain communication with Leasing teams to coordinate unit turnsEvaluate move out inspections, calculating charge backs and supporting unit scopesOversee contractors involved in facility renovation projects, including asbestos abatement and mould remediation, providing advice and guidance as necessary and ensuring work is completed safely and appropriatelyAct as a subject matter expert for complex facility issues, including pest control, mould, asbestos, and other building-related concerns, coordinating with the appropriate internal teams and external contractors to support effective resolutionWork with the Health and Safety Manager to support the safe and reliable operation of Northview’s facilities and ensure maintenance, cleaning, renovation, and remediation activities are completed in accordance with applicable health and safety requirementsAssist in the development and implementation of policies, procedures, and standards related to maintenance, cleaning, renovations, and the handling of asbestos, mould, and pest control issues, and support ongoing compliance across maintenance and cleaning teamsAssist in developing and implementing renovation standardization practices to promote consistent quality, scope, and completion standards across the residential portfolioAssist in developing and implementing maintenance programs and procedures, monitoring their effectiveness and ongoing complianceMonitor the maintenance warranty program and prepare reports on warranty activity, down units, and other maintenance performance measures, identifying trends and areas requiring attentionDevelop and implement training programs, manuals, videos, and other resources to support maintenance, cleaning, renovation, and facility operationsCollaborate with regional and other managers to share best practices and identify opportunities to improve the operation, maintenance, and upkeep of Northview’s facilitiesMonitor facility-related projects and initiatives across regions, identifying delays, resource requirements, and other issues that may impact timely completionAssist with the preparation and monitoring of facility-related budgets, forecasts, and costs, providing information and recommendations as requiredUse maintenance systems, reporting, and other available data to monitor facility operations, identify trends, and support informed decision-makingPerform inspections of facilities as required to assess maintenance, cleaning, renovation, and other property conditions and identify areas requiring attentionProvide support during urgent facility issues and respond to or assist with emergencies outside of regular office hours as requiredAssist with maintenance, cleaning, renovation, or other facility-related work when required to support operational needsPrepare and submit reports, analysis, and other information as requiredQualifications &

Experience:
5+ years of progressive experience in facilities management, project management, prope