Team Coordinator at CarePartners

3 days ago

Cambridge ON, Waterloo Regional Municipality, ON; Ontario, Canada Tim Hortons Full-time

Make a difference as a Team Coordinator with CarePartners in Waterloo This full-time role focuses on effective scheduling and communication between patients, families, and staff daily. CarePartners is seeking Team Coordinators for an 18-month temporary contract. You will manage the scheduling of Personal Support Workers, Nurses, and Therapists while ensuring service delivery standards. This position requires strong interpersonal skills and a commitment to helping patients and their families. Key Responsibilities:

  • Schedule service delivery for PSWs and Nurses
  • Act as liaison between patients and healthcare staff
  • Handle inbound inquiries via phone and email
  • Enter data into automated systems accurately
  • Produce scheduling reports for supervisory review
Requirements:
  • One year of relevant customer service experience
  • Preference for post-secondary education
  • Proficient in Microsoft Office applications
  • Strong attention to detail and communication skills
  • Availability for evening and weekend shifts
Lead service coordination efforts while enhancing patient and family experiences at CarePartners. #J-18808-Ljbffr