Remote Mid-Market Customer Success Manager: Growth

Riverside is seeking a results-driven Customer Success Manager to manage a portfolio of SMB customers remotely from Canada. You will drive adoption, enable success at scale, and protect long-term retention by guiding strategic conversations and reviews.Collaborate with Product and Marketing to align roadmaps with customer needs, and pursue renewals and...

At BioRender, we’re on a mission to accelerate the world’s ability to learn, discover, and communicate science – transforming how knowledge is shared and making science open, collaborative, and easily understandable by all. We’re shaping the future of science communication and are looking for talented individuals to help bring this vision to life!...

Drive renewals and expansion at BioRender as a Mid-Market Customer Success Manager in a remote-first environment. Shape customer value through strategic SaaS account leadership. This experienced, commercially minded Customer Success Manager owns customer outcomes across scientific, operational, and procurement stakeholders. You will manage retention,...

Why HarveyAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. We have strong...

About the Customer Success TeamOur Customer Success team is dedicated to helping our customers maximize the value of our platform. We build strong relationships, provide strategic guidance, and ensure a seamless experience from onboarding to renewal. Acting as trusted advisors, we proactively address challenges, drive adoption, and identify opportunities for...

About UsAt Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for...

At BioRender, we’re on a mission to accelerate the world’s ability to learn, discover, and communicate science – transforming how knowledge is shared and making science open, collaborative, and easily understandable by all.We’re shaping the future of science communication and are looking for talented individuals to help bring this vision to...

Drive renewals and expansion at BioRender as a Mid-Market Customer Success Manager in a remote-first environment. Shape customer value through strategic SaaS account leadership. This experienced, commercially minded Customer Success Manager owns customer outcomes across scientific, operational, and procurement stakeholders. You will manage retention,...

About the Customer Success TeamOur Customer Success team is dedicated to helping our customers maximize the value of our platform. We build strong relationships, provide strategic guidance, and ensure a seamless experience from onboarding to renewal. Acting as trusted advisors, we proactively address challenges, drive adoption, and identify opportunities for...