Customer Care Operations Lead

3 days ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada QuadReal Property Group Full-time
QuadReal Property Group is seeking a Customer Care Operations Manager to lead the customer care function for a major residential project in Canada. The role oversees office operations, site orientations, possession activities, and deficiency management, collaborating with construction partners and homeowners to ensure high-quality service and timely project turnover. The position manages a team of coordinators, ensuring adherence to SLAs, warranty requirements, and documentation standards, while #J-18808-Ljbffr