Sales And Catering Coordinator
5 days ago
Halifax NS, Halifax County, NS; Nova Scotia, Canada
Barrington-Hotel
Full-time
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Located in the heart of Downtown Halifax, The Barrington Hotel is an ideal destination for no-hassle travelers seeking value, convenience, and a warm Maritime welcome. Whether guests are visiting for business or leisure, our central location, comfortable accommodations and friendly service come together to create an exceptional experience. Join our team and help us deliver genuine Halifax hospitality.
Reporting to the Sales Manager, the Sales & Catering Coordinator plays a key role in supporting the sales team by managing inquiries, coordinating group bookings, and ensuring a seamless experience for both internal teams and external clients. What you will be doing as a Sales & Catering Coordinator:
Manage and track incoming telephone, email, and online sales inquiries; assign to Sales Managers within a 24-hour turnaround.
Assist Sales Managers in creating customized proposals, estimates, and formal contracts based on client needs.
Support the preparation of weekly and monthly sales and forecasting reports.
Generate and distribute reports using Opera Cloud Sales and Catering and other sales tools.
respond to inquiries and manage client requests via phone and email.
Manage group bookings including processing turnovers, maintaining blocks, billing, and VIP arrangements.
Oversee rooming lists, cut-off dates, and inventory updates; Coordinate with Guest Services and Revenue Teams to communicate group activity and update group inventory daily.
Support client site visits, including preparing guestrooms and event spaces.
Ensure all rate, deposit, and cancellation policies are clearly communicated to clients.
always uphold confidentiality and company policies.
Negotiate with suppliers for the provision of materials and supplies
Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
Resolve customer complaints;
Experience in administrative, sales support, or guest service role, ideally in hospitality;
Previous experience managing group bookings, reservations, or sales processes in a hotel setting is highly desirable;
Diploma in Tourism, Hospitality, or Business Administration considered an asset;
Proficiency in Microsoft Office Suite; experience with Opera Cloud, is an asset;
Comfortable learning and using multiple software systems and tools to manage data and communications;
Strong customer service orientation with a confident and courteous demeanor;
Proven time-management skills, ensuring deadlines and follow-ups are consistently met;
Bilingual in English and French is considered an asset.
Access to gym and fitness facilities
Access to education reimbursement and scholarship programs (for employees and family members)
Eligible for annual company bonus and referral programs
Opportunity to participate in employer-sponsored retirement savings plan
Comprehensive extended health, dental, and vision benefits
Employee Assistance Program
If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you
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