Flight Coordinator
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Join Flightpath Charter Airways – Where Excellence in Hospitality Takes Flight
At Flightpath Charter Airways, we don’t just fly—we create exceptional experiences. Our team is dedicated to delivering seamless, first-class service with precision, care, and attention to detail. If you have a passion for hospitality and thrive in a fast-paced aviation environment, we invite you to be part of our journey as a member of our Dispatch Team.
Role Description
Deliver Unparalleled Hospitality
- Ensure each client’s journey is effortless and personalized, catering to their needs with warmth, professionalism, and discretion.
- Anticipate and accommodate special requests, providing bespoke solutions that enhance their travel experience.
Go Above & Beyond in Service
- Offer tailored recommendations, from luxury ground transportation to gourmet in-flight catering, ensuring every detail aligns with our clients’ expectations.
- Collaborate with pilots, crew, and service vendors to provide seamless, first‑class experiences from departure to arrival.
Master the Art of Precision & Coordination
- Proactively address potential travel challenges, ensuring smooth operations with minimal disruptions.
- Monitor flights in real time, maintaining clear and timely communication with clients, flight crews, and operational teams.
- Support pilots with pre‑flight preparations, securing necessary approvals and coordinating logistics with meticulous attention to detail.
Build Trust Through Transparency & Expertise
- Communicate flight details clearly and professionally, setting expectations while maintaining a client‑first approach.
- Keep detailed records of flight plans, journey logs, and trip itineraries, ensuring compliance with Transport Canada regulations.
Qualifications
- 2+ years of experience in luxury hospitality, customer service, or aviation operations .
- A genuine commitment to elevating the client experience with thoughtful service.
- Strong problem‑solving skills , anticipating challenges and finding proactive solutions.
- Meticulous attention to detail , ensuring accuracy in flight operations and client preferences.
- Exceptional communication and coordination abilities , creating seamless experiences for clients and crew.
- Expert proficiency in Microsoft Office Suite, with the ability to quickly adapt to new systems.
- Ability to manage multiple priorities while balancing safety, service excellence, and operational needs.
- Familiarity with business aviation, airport operations, and time zone differences is an asset.
Hours of Work
- Rotational shifts in a schedule, including mornings, afternoons, nights, weekend and holidays.
Work Location
- Cambridge, ON (on-site)
What we Offer
- Competitive salary($24-27/hour)
- Health and Wellness Spending Account
- RRSP Matching Program
- Paid time off and holiday leave
- Opportunities for professional growth and career development
- Collaborative team environment
How to Apply
- Send cover letter and resume to hr@flightpath.ca by December 1 at 5 p.m.
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries: Airlines and Aviation
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