Channel Strategy

2 days ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada Apple Full-time
Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.

Responsibilities:

Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)

Lead product launch planning and post-effort review for Canada in collaboration with Global teams

Lead cross-functional adoption of worldwide and local transformational projects

Actively explore opportunities to streamline and innovate processes through AI and emerging technologies

Be a role model and advocate for the company's values and principles

Be willing to travel locally/domestically (10%) and internationally (5%)

Minimum Qualifications:

Generally requires 8+ years of experience in a related role

Ability to thrive in an environment of influence without control

Proven experience with, and passion for, process improvement and automation

Excellent written and verbal communication skills

Comfortable juggling several unrelated projects with competing deadlines and multiple stakeholders

Commitment to provide a consistent and unparalleled customer experience

Self-starter with exceptional time management and organizational skills

Proven consultative skills and the ability to develop relationships quickly

Perform well in high-pressure situations in a fast-paced, ambiguous environment

Able to work independently and as part of a global, cross-functional team

Strong learning agility and change management skills

Bachelor's degree or equivalent experience required

Preferred Qualifications:

Project management experience in an agile environment

User experience with Apple hardware and software products

Detailed knowledge of the Canadian retail landscape

Bachelor's degree or equivalent experience required; 8+ years of experience in a related role; proven experience with process improvement and automation; excellent written and verbal communication skills; strong learning agility and change management skills.

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