Customer Support Specialist

3 days ago

Sarnia ON, Lambton County, ON; Ontario, Canada Ministry of Public and Business Service Delivery and Procurement- Service Ontario Full-time
Become a Customer Support Specialist with bilingual English and French capabilities in Sarnia. Provide onsite services, ensuring accurate responses to customer inquiries regarding government programs. This full-time, temporary role focuses on offering top-notch customer service in a supportive environment. You'll process applications, handle renewals, and engage customers effectively. Your advanced French communication skills will be vital in addressing inquiries and ensuring optimal satisfaction.

Key Responsibilities
• Deliver quality customer service directly to clients
• Process renewals and applications efficiently
• Provide detailed information on government offerings
• Maintain advanced proficiency in English and French
• Handle cash and operate electronic payment systems

Requirements:
• Must possess advanced oral French skills
• Strong focus on customer satisfaction
• Proficiency in computer applications and Microsoft Office
• Excellent communication with compassion
• Ability to work cohesively within a team Make a significant impact by providing exceptional service in a crucial role that supports government operations and public engagement. #J-18808-Ljbffr