Field Operations Service Manager

24 hours ago

Winnipeg MB, Winnipeg Census Division, MB; Manitoba, Canada Liebherr-Canada Ltd. Full-time
Direct branch field operations in Winnipeg for Liebherr-Canada Ltd., focusing on technician performance, service planning, and accurate administrative control.
As Branch Supervisor, you will determine effective methods and courses of action for Field Service operations. The position manages scheduling, performance, safety, service reports, time sheets, work orders, and parts requisitions. You will also oversee work-in-progress levels and timely closing and invoicing of field jobs.

Key Responsibilities

Manage technician planning, scheduling, and performanceMaintain safety rules and proceduresOpen required work orders, including monthly No ChargesApprove service reports and time sheets accuratelyMaximize appropriate daily work-in-progress levelsRequirements:
Three or more years supervisory or management experienceHeavy Equipment industry experience requiredStrong coaching, leadership, and interpersonal abilitiesProficiency with Microsoft Office Word and ExcelValid driver's license requiredUse operational planning, documentation accuracy, and technician leadership to oversee field service performance for Liebherr-Canada Ltd. in Winnipeg.
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