Senior HRIS Specialist

We are hiring for a Senior HRIS Specialist to join our People and Culture team .

Posting closes: October 2, 2026

Employment Status: Full-time

For Internal Use only: P3/A

Location: Hybrid - Interested candidates must have the flexibility to work from one of our offices in Edmonton, Calgary, or Red Deer on average 4 times per month.

At Servus Credit Union , we do things differently— because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits , which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities . Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you .

Join Servus and discover a better way to work.

The Senior Human Resources Information Systems (HRIS) Specialist is Servus’s senior functional and technical practitioner for UKG and related people systems. The role combines advanced system administration with solution design, change governance, testing, integration oversight, security, and continuous improvement.

Working across People & Culture (P&C), Information Services, vendors, and other stakeholders, the role translates business needs into secure, maintainable, and user-focused solutions. It acts as the primary functional escalation point for complex HRIS issues and strengthens operational resilience through documentation, knowledge transfer, and backup capability.

What You'll be Doing:

Ensure stable, secure, and effective system operations

• Administer advanced UKG configuration, foundational system data, security, workflows, business rules, and related system settings.
• Lead resolution of complex, recurring, cross-module, or cross-system issues and coordinate escalation with internal partners or vendors.
• Perform or oversee mass updates and other high-impact system activities using appropriate validation, reconciliation, and control practices.

Govern HRIS requests and system changes

• Assess and prioritize requests based on business value, complexity, urgency, risk, dependencies, and required approvals.
• Lead changes through requirements, solution design, configuration, testing, approval, implementation, communication, and closure.
• Maintain traceable records of requirements, decisions, approvals, testing, production changes, exceptions, and outcomes.
• Recommend whether requests should proceed, be redesigned, deferred, rerouted, escalated, or not proceed.

Design and implement people-system solutions

• Translate business, process, data, security, and compliance needs into clear functional and configuration requirements.
• Evaluate configuration, workflow, automation, integration, reporting, training, and process-change options.
• Recommend solutions based on user experience, business value, risk, effort, dependencies, scalability, and supportability.

Coordinate releases, testing, and implementation readiness

• Assess vendor releases and system enhancements for configuration, testing, communication, training, and stakeholder impacts.
• Develop or coordinate risk-based functional testing and user acceptance testing, including defect tracking and retesting.
• Evaluate unresolved defects, usability limitations, control gaps, and dependencies and provide implementation-readiness recommendations.
• Coordinate production implementation, post-deployment validation, stabilization, and required documentation.

Steward data, integrations, and organizational structures

• Govern foundational system data, including jobs, organizational structures, cost centres, locations, reporting relationships, and reference tables.
• Assess the downstream impact of changes on Payroll, workforce management, reporting, identity management, and other connected processes.
• Monitor and troubleshoot interfaces, APIs, SFTP feeds, synchronization processes, and related integration errors.
• Maintain data-quality, integration, and source-of-truth documentation and coordinate remediation of recurring issues.

Administer access governance, privacy, and compliance

• Administer role-based and privilege